Global Voice
Guaranteed high quality termination to our worldwide voice connections
In today’s world, international communication offers so many choices on how we can communicate. Despite all these developments, Voice still remains the fastest mode of communication. Telenor Global Services understands that end customers want to be able to make calls to anywhere in the world and at any time they choose. Voice operators need to provide this facility to their end customers but require connectivity to other operators to enable this. However, to manage so many interconnections on their own proves to be a very complex challenge. This is where Telenor Global Services can help.
We know that our customers want a hassle free experience. Telenor Global Voice provides high quality termination, competitive pricing and a helpful environment that allows you to focus on the most important thing, namely your customers. Our company consists of a team of knowledgeable professionals who are passionate about their business.
We strive to Make it Easy.
Experience as a voice provider
Telenor Global Services has many years of experience as a voice provider in the vibrant global telecommunications market. We have focused on building up a quality conscious environment. Our voice hub means that operators can use a single connection to transport their voice traffic to a wide range of destinations, with the assurance that the calls will be terminated at highest possible quality.
Interconnection
You can access our network through a half circuit interconnection or through our Points of Presence (POP) in Oslo, London, Frankfurt, Budapest, Amsterdam, Copenhagen, Stockholm, New York, Hong Kong and Singapore. We can offer TDM or IP connection.
Quality Management
Through extensive monitoring and data analysis we continuously manage quality parameters on your traffic. We have a dedicated service management team that monitors all routes using important KPI’s (Key Performance Indicators) such as:
- Answer Seizures Ratio (ASR)
- Network Effectiveness Ratio (NER)
- Post Gateway Answer Delay (PGAD)
- Average Length of Conversation (ALOC)
- CLI
- Congestion
Benefits of buying high quality voice termination from Telenor Global Services:
Telenor Global Services provides a simple and reliable service for our quality conscious customers. We offer you:
- Termination to all the Telenor mobile operators
- High quality termination into Europe, Asia, Africa, Americas and Middle East
- Dedicated quality management team
- Assurance that only directs or partners with proven quality will be used
- Guaranteed CLI transfer to numerous destinations
- 24/7 fault management
- Proactive fault handling
- Cost effective voice termination
- Up to date numbering plans and support of roaming ranges